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InterAction® Administrator Answer Center

Install and Configure the InterAction Notification Service

  • Updated

The InterAction Notification Service is responsible for sending system-generated email notifications such as reports, reminders, and Data Change Management alerts.

This article explains how to install and configure the service.

Installation

Launch the InterAction Administrator Installer.

During installation, the system prompts you to configure the Notification Service.

The Notification Service supports both:

HTTP Configuration

If HTTP is selected:

  • Installation continues without entering a port or certificate thumbprint.

HTTPS Configuration

If HTTPS is selected:

  • A port number must be provided.

  • A certificate thumbprint from IIS must be supplied.

Default Ports

Protocol Default Port
HTTP 8082
HTTPS 8151

Important requirements:

  • The port must be unique and unused.

  • The port used for O2C Graph Sync cannot be reused.

Retrieve Certificate Thumbprint

The certificate thumbprint can be obtained using either:

  • IIS Manager

  • Microsoft Management Console (MMC)

IIS Manager Method

  1. Open IIS Manager.

  2. Select Server Certificates.

  3. Select the certificate.

  4. Click View.

  5. Open the Details tab.

  6. Copy the Thumbprint value.

MMC Method

  1. Open MMC.

  2. Select File → Add or Remove Snap-in.

  3. Add Certificates.

  4. Choose Local Computer.

  5. Navigate to the certificate store.

  6. Select the certificate.

  7. Open the Details tab.

  8. Copy the Thumbprint.

Validate the Certificate Thumbprint

During installation click Configure Port.

If the thumbprint matches the IIS certificate, a validation success message appears.

Notification Service Operation

After installation confirm the following service is running:

InterAction Notification Service

This service triggers system emails.

Notification Service Log Files

Logs are stored at:

C:\temp\IANotification

Log file naming format:

NotificationServiceLogs-YYYY-MM-DD.log

Advanced Configuration

If the port must be changed manually:

  1. Stop InterAction Notification Service.

  2. Update configuration files.

  3. Update the Windows registry.

  4. Rebind the certificate to the new port.

  5. Start InterAction Notification Service.

Configuration File Locations

C:\Program Files (x86)\LexisNexis\InterAction\Admin\EmailServiceApi\LexisNexis.EmailServer.exe.config
C:\Program Files (x86)\LexisNexis\InterAction\ServerProcesses\EmailServiceApi\LexisNexis.EmailServer.exe.config

Registry Location

HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Interface Software\Connection Settings

HTTP Configuration Example

<appSettings>
<add key="HttpPort" value="<NewPortNumber>" />
<add key="HttpsPort" value="" />
</appSettings>

Registry entry example:

http://localhost:8082/IANotificationService

HTTPS Configuration Example

<appSettings>
<add key="HttpPort" value="" />
<add key="HttpsPort" value="<NewPortNumber>" />
</appSettings>

Registry entry example:

https://localhost:8151/IANotificationService