This article describes how to create a Microsoft Entra (Azure) App Registration required for Microsoft Graph email delivery in InterAction.
The App Registration provides authentication credentials allowing InterAction to send email through Microsoft 365.
Step 1: Register a New Application
Sign in to the Azure Portal.
The Microsoft Entra Admin Center opens.
In the left navigation pane select Entra ID.
Select App registrations.
Click New registration.
Registration Settings
Provide the following details:
Name – Enter a name for the application.
Supported account types – Select who can access the application.
Redirect URI – Optional.
Click Register.
Step 2: Add Microsoft Graph Permissions
Open the newly created App Registration.
Select API permissions.
Click Add a permission.
Select Microsoft Graph.
Choose Application Permissions
Select Application permissions if the application must access data without a signed-in user.
Add the following permissions:
| Permission | Purpose |
|---|---|
| User.Read.All | Read user details from Exchange |
| Mail.Send | Send email from the InterAction service |
Click Grant admin consent.
This grants permissions to the organization.
Step 3: Generate a Client Secret
Navigate to Certificates & secrets.
Click New client secret.
Enter a description.
Select an expiration period.
Click Add.
Copy the Client Secret value.
This value is required when configuring Microsoft Graph in InterAction.
Step 4: Using the App Registration
The following credentials will be required in InterAction:
Client ID
Tenant ID
Client Secret
These credentials allow InterAction to authenticate with Microsoft Graph.
If the same App Registration used for Microsoft Outlook to InterAction Sync - Graph API will also be used for the Notification Service, make sure the Mail.Send permission is included.