Maintaining users, groups, and security generally involves adding and removing users as employees start and leave, updating the user groups, and changing administrative passwords.
These tasks are very important to the security of your organization’s valuable data. For instance, an unauthorized individual may be able to access InterAction data if you fail to inactivate a user after an employee leaves.
To perform these tasks, you must have access to the InterAction Administrator application. For information about InterAction Administrator Users, see Managing the Administrative User Accounts.
Summary of Users, Groups, and Security Maintenance Tasks
| Task | Frequency | For More Information, See the Following... |
|---|---|---|
| Add new users | Whenever new employees begin working for the organization | Creating and Editing Users Manually |
| Remove users and archive user contact lists | Whenever an employee leaves the organization | Creating and Editing Users Manually |
| Update list of users for the user groups | Whenever employees start, leave, and change projects | Creating and Maintaining User Groups |
| Change the password for the InterAction System Administrator Account to keep it secure | Monthly | Managing the Administrative User Accounts |
| Change the password for the Interface Database Account (IDCAPP) password | Monthly | InterAction Database Accounts |
| Change the Database System Administrator Account | Monthly | Database System Administrator Account |