Language Settings
The options to configure titles and suffixes are accessed via Regional Settings > Language Options.
You can create new titles and suffixes that either apply for all languages or for a specific, out-of-the-box language. If you want to create a title or suffix that only applies for a particular language, select the language from the Language drop-down list, then choose New to add the title or suffix.
Based on the language setting for the applicable user, he or she will see all titles and suffixes in InterAction specified for the applicable language as well as those designated for all languages.
Out-of-the-box titles and suffixes can also be edited and deleted.
For region-specific titles, you can specify the order that the titles appear within InterAction drop-down menus. This display option is not available for titles that apply to all languages or suffixes.
The available display options are the following:
- Default and region-specific titles combined alphabetically
- Region-specific titles above defaults, each alphabetized
Region-specific titles above defaults, in custom order below
When this option is selected, the Move Up and Move Down buttons are active, allowing you to arrange the order of the titles. Only region-specific titles can be arranged.
Which Display Option Should I Choose?
Depending upon the number of region-specific titles you have created and how often they are used, your display options may vary.
- Default and region-specific titles combined alphabetically — Choose this option if you do not have any region-specific titles or region-specific and defaults titles are commonly used throughout the organization.
- Region-specific titles above defaults, each alphabetized — Choose this option if you have several region-specific titles and all of them are used frequently throughout the organization over the default titles.
- Region-specific titles above defaults, in custom order below — Choose this option if you have several region-specific titles, but some of the titles are used more frequently than others. The more common ones can be moved to the top of the list.
Language Preference
If you have organizations that have operations in French/English bilingual cities or regions such as Quebec, you can store their company name in both English and French. Then, based on a contacts language preference, the company name can be displayed in the applicable language on envelopes, labels, and reports. This featured is enabled within InterAction Administrator.
Enabling the Language Preference Feature
The Language additional field is not included out of the box. You must create a list type additional field with two values: French and English prior to enabling this feature.
- Choose Regional Settings from the entity list.
Choose Preferred Language from the Regional Settings Configuration dialog box.
Select Display language preference option when printing.
This enables the Use contact’s preferred language on the Format Company dialog box in InterAction Windows Client.