The Application Server includes several administrative reports you can use to monitor the system.
This section explains how to display reports, describes the most frequently used reports included with Application Server, and provides suggestions for which report to use for particular information. This section covers the following topics:
- Displaying a Report
- Server Status Report
- Activity Mail Harvest Report
- Business Object Cache Report
- Folder Access Rights Report
- Additional Fields Report
- Classifications Report
- Application Defaults Report
- Global Environment Variables Report
Displaying a Report
All Application Server reports are HTML pages that you can display in your browser. To request a report manually, enter the following:
http://[Application Server Host Name]/InterAction/[report name]
[Application Server Host Name] is the name of your Application Server and [report name] is the name of the report you are requesting. For example, if your Application Server host name is IAServer1, the following address requests the Server Status report:
http://IAServer1/InterAction/statusReport
Some of the reports also display on the Windows Start menu on the Application Server machine. To use these shortcuts, you must use the workstation on which the Application Server is installed.
Since the reports are HTML pages, you can also create your own shortcuts to them in your browser. Create the bookmark or shortcut for the page as you would for any other Web page.
The following table lists the URL for each Application Server report available. For a more detailed description of a report, see the related section below.
Application Server Administrative Reports
| Name | URL (all on one line) |
|---|---|
| Server Status Report | http://[Application Server Host Name]/InterAction/statusReport |
| Activity Mail Harvest Report | http://[Application Server Host Name]/InterAction/activityMailHarvestReport |
| Business Object Cache Report | http://[Application Server Host Name]/InterAction/iacachereport |
| Folder Access Rights Report | http://[Application Server Host Name]/InterAction/userAccessRightsReport |
| Additional Fields Report | http://[Application Server Host Name]/InterAction/additionalfieldsreport |
| Classifications Report | http://[Application Server Host Name]/InterAction/classificationsreport |
| InterAction Application Defaults | http://[Application Server Host Name]/InterAction/appDefaultsReport |
| Global Environment Variables Report | http://[Application Server Host Name]/InterAction/evreport |
Server Status Report
This report displays information about the current state of the Application Server. This includes information such as the following:
- Whether the server is currently running.
- When it was started and how long it has been running.
- The number of requests users have sent.
- Information about the InterAction database to which Application Server connects.
- The URLs for the servers for Application Server (the Data, Nugget, and Page Servers).
- Other information about the server and the Java servlet engine.
This report is especially useful for determining whether Application Server started successfully.
Activity Mail Harvest Report
The Activity Mail Harvest Report provides information on the Application Server polling a mailbox for incoming messages to create Activities. This is used to process off-line Activities created in Microsoft® Outlook®.
Business Object Cache Report
The Business Object Cache report lists the different types of data kept in the cache. For each type, the report includes the number of items currently loaded in the cache. The report also lists the date and time of the last cache refresh.
For details about the Application Server cache, see Application Server Cache.
Folder Access Rights Report
The User Access Rights report shows folder access rights for the currently logged in user. The folder names are listed down the first column and the access rights are listed across the top. Not all access rights are listed; only the most common are shown, for example Read, Name & Settings, Add and Delete Contact, and Linking.
Additional Fields Report
The Additional Fields report lists all the additional fields defined in your InterAction environment, organizing them by folder. For each additional field, the report lists the following:
- Field Name
- Field ID
- Field Type
- Contact Type (Person, Company, or Both)
- Description
The global fields for the environment are at the end of the report.
This report is primarily used when creating new Web Client profiles.
Classifications Report
The Classifications report lists all the classifications defined in your InterAction environment, organizing them by folder. For each classification, the report lists the following:
- Field Name
- Field ID
- Description
The global classifications for the environment are listed at the end of the report.
Application Defaults Report
The Database Defaults report lists the values of all the InterAction defaults set in your environment. InterAction defaults are settings you normally configure in InterAction Administrator, such as customized terminology. This information can be useful when configuring Application Server.
Global Environment Variables Report
The Global Environment Variables report lists all configuration settings defined in the Application Server configuration files. Settings are listed in alphabetical order.
This report is useful for determining which variable setting in the configuration file “won.” Application Server allows multiple configuration files. If the same variable is defined in multiple places, the last one defined is used. You can determine which one this is by reviewing the Environment Variables report.
This report also lists the operating system environment variables for the Application Server machine.